Ease of Access

Geographic location is the major issue for most people. In addition, to proximity of the care center, check out the following:

  • How long do patients generally wait for appointments, treatment, or return phone calls?
  • What are the normal office hours?
  • Are there evening or weekend appointments?
  • How are urgent care issues handled?
  • How extensive is the hospital's referral network? What arrangements do they have with other facilities to provide services they themselves cannot?
  • If you need translation services ask if interpreters are available for both routine and urgent care situations.