Take a Tour
If at all possible, it's a good idea to also schedule a tour of the care centers you’re considering. Ask questions about available technology but also run down the following list of questions that cover the basics of care:
Is the facility clean?
- Are waiting rooms and patient care rooms comfortable and well maintained?
- Do they provide private dressing rooms and waiting areas so patients in hospital gowns don’t have to sit with fully dressed patients?
- Are the treatment areas comfortable?
- Is the environment relatively quiet?
- Is the atmosphere frightening or comforting?
- Are there extra chairs for family and friends?
- Is there a special area for children with a television, games and toys?
- Is there a resource center? Since people learn best when they receive information more than one way, check to see if the center has a variety of books, videos, Internet access and a people to help you research medical literature.