Pediatric Critical Care

Resources for Patients and Families

We've gathered this information to help you navigate our medical home and to provide you with some of the comforts of your own home, while your child is here for a hospital stay.

A Family Guide

"Your Stay in the Pediatric Intensive Care Unit at Golisano Children’s Hospital, A Family Guide"
Developed by the care team to make your days a little easier, you can download or print this handy reference guide.Boy and Baby - Siblings

Online Resources For Families

Resources for Families
Online resources for parents and families with children who have a serious illness.

Preparing For A Hospital Stay

Preparing for a Hospital Stay
Age appropriate information for parents, teens and children about what to expect during a hospital stay.

Golisano Children's Hospital

Visitor Information
General information about visiting Golisano Children's Hospital.

On-Site Accommodations

Ronald McDonald House, provides accommodations for parents and adult caregivers of patients in the Pediatric Intensive Care Unit, the Pediatric Cardiac Care Center, and the Neonatal Intensive Care Unit. Two parents or adult caregivers of a critically ill or injured pediatric patient can stay in the RMH when the child’s medical acuity warrants their immediate access to the child. If you would like to a room in the Ronald McDonald House, please talk to your nurse.

Connect with Golisano Children's Hospital

Golisano Children's Hospital Development

Contact Us

Pediatric Critical Care

Golisano Children's Hospital
601 Elmwood Avenue
Box 667
Rochester, NY 14642

Floor Receptionist
& Parent Information

Phone: (585) 275-2639

Administrative Offices
Phone: (585) 275-8138
Fax: (585) 276-1128

Transport Information

Transfer Center
(800) 499-9298
(585) 273-4344 or
(585) 275-4999

Pediatric Transport
(585) 273-1500

Neonatal Transport
(585) 275-2198

Also see For Referring Providers

Find out more about our new electronic health record system