The office
oversees quality of patient care and the safety of the patients,
faculty, and staff of the Eastman Dental Center (EDC) site
and more than 25 off-site locations.
SERVICES
Credentialing
Process and maintain a credential file for all medical/
dental staff granted appointments and clinical privileges
at EDC.
Risk
Management
A planned and systematic process
to reduce and/or eliminate the probability of losses
occurring at EDC. It consists of 3 distinct yet interrelated
areas: risk identification and loss prevention, loss
reduction, and risk financing. Risk management involves
a multidisciplinary and proactive approach to be
most effective in the dental setting.
Environmental Health
and Safety Mission Statement:
To provide safety and advisory services to the EDC Community through
managing risk, assessing and evaluating the environment, advocating safe
work practices, providing quality educational programs and ensuring compliance
with University and regulatory standards. The EH&S consists of these
distinct yet interconnected units:
* Fire Marshal
* Industrial Hygiene Unit- occupational/workplace
safety
* Radiation Safety Officer
* Hazardous Waste Management
Unit
* Infection Control Program
* Workers' Compensation
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Todd Thierer, DDS, MPH
Medical Director, EDC
Director, Quality Assurance for Dentistry, Director, Ambulatory Services
at SMH, Director, General Practice Residency Program, Site Director,
UDFG at SMH Compliance Officer, Dentistry at SMH
Todd_Thierer@urmc.rochester.edu
Faculty
Page

Judith M. Belle-Isle RN, BSN
Director, Medical Emergency Program/EDC
Administrator, Quality Assurance for Dentistry
Judy_Belle-Isle@urmc.rochester.edu

Clare Shaffer RDH, MS
Director, Infection Control Program/EDC
Administrator, Credentials/EDC Manager, Risk Management Program/EDC
Clare_Shaffer@urmc.rochester.edu
Eastman Dental Center Site
Room 214
Phone: 585-275-0485
Fax: 585-273-1372
Secretary: Judy Martz
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Medical Emergency Program
Educates all dental care providers to recognize and appropriately respond to any medical emergent event
* AHA e-BLS renewal site
*
BLS for the Healthcare provider:
call
585-275-0485 for class schedule
*
HeartSaver First Aid, CPR and
AED: call
585-275- 0485 for class schedule
Quality Assurance
All dental faculty, staff, and support services involved with patient care are expected to provide the most effective and high quality care to patients. Faculty and staff monitor and evaluate the quality and appropriateness of patient care and clinical performance, pursue opportunities to improve patient care and resolve concerns from consumers of the Center's services. The central focus of QA is to continuously work to improve the quality of care delivered to the patients of EDC.
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