Supervisory Referrals and Training

Supervisor Referral – Suggested

Performance issues are challenging for supervisors and employees alike. It’s hard to tell someone that problems are jeopardizing their job, and even harder for an employee to accept that personal issues have become so serious. As a supervisor or manager, you are often in the best position to help employees who are experiencing problems that affect their lives and/or job performance. When you become aware of such problems, you can encourage employees to seek the assistance and support of Strong Employee Assistance Program and give them information regarding how to do that. This is what we refer to as a “Suggested Referral.”

Supervisor Referral – Job Performance Referral (Mandated)

Some employers allow supervisors to mandate employees to receive counseling through Strong Employee Assistance Program in order to address job performance problems. These mandated referrals, known as “Job Performance Referrals," are usually part of a disciplinary process. Employers mandate employees to EAP because the employee is valuable and the usual measures to correct the perfomance issue have not been successful. The EAP counselor will conduct an assessment to determine what would be helpful in restoring the employees performance to an acceptable level. Call us for information regarding how to make a Job Performance Referral to Strong Employee Assistance Program. We'll also explain what information we can give you concerning the employee's attendance and cooperation. If you are a supervisor and would like to formally refer an employee to Strong Employee Assistance Program, please click on the link below to access the referral form. Once you have completed the form, please fax it to our office.

Job Performance Referral (Mandated) Paperwork