EMS Provider Survey

We have concluded our first EMS Provider Survey.

We’d like to thank the more than 150 crew members who responded to our ED customer satisfaction survey. We will use the survey feedback to improve our service to you. We are compiling the results and will share them with you soon.

We are glad to hear from you anytime – please feel free to contact Dr. John Hilmi, Director of Emergency Services, at (585) 341-6882 or Janet Taylor, ED Nurse Manager, at 341-0548, if you have feedback, questions or suggestions on how we can do things better.

Thank you for the care you provide to our patients and the community.