Emergency Department

EMERGENCY? Call 9-1-1 or your local ambulance service.

The Highest Quality Care—Quickly

In an emergency, every minute counts in providing the best care. At the Highland Hospital Emergency Department, this not only means quality medical care, it also means personalized attention to our patients' emotional and spiritual needs.

Our emergency room staff sets high standards for caring for you, and we take pride in meeting and exceeding these standards. Our staff is well-prepared to meet the demands of the emergency room, and over half of our doctors are board certified in Emergency Medicine.

After a three-year renovation, we completed our new 17,751-square-foot Emergency Department in August 2009. The new facility includes a central nursing hub surrounded by patient rooms, dedicated areas for trauma, and a variety of specialty patient areas—with a total of 24 patient beds.

Highland Hospital works collaboratively with its partner the University of Rochester Medical Center/Strong Health through continuous communication to manage the flow of patients through both emergency departments. In addition, Highland patients are able to access a variety of specialty services within the University of Rochester Medical Center/Strong Health, depending on their diagnosis.

We hope you never need our services. But if you or a loved one ever experiences a medical emergency, it's good to know that Highland Hospital's emergency staff is here for you in every way.