Highland Hospital’s Wolk Emergency Department provides high-quality emergency medical care to Rochester and surrounding regions. The 26-bed unit, which was expanded and completely renovated in 2009, offers:
Private patient rooms with curtains or floor-to-ceiling sliding glass doors for comfort and privacy. Patient rooms are equipped with televisions.
Centralized nursing stations that allow for maximum visibility of patients, plus improved efficiency and traffic flow for staff
A new information system that enables bedside registration and electronic patient tracking and documentation, so staff know the status of each patient at a glance
A negative-pressure isolation room to prevent cross-contamination of illnesses
State-of-the-art diagnostic and treatment equipment, including cardiac monitors.
OB/GYN rooms that meet the care and privacy needs of women experiencing a gynecological emergency
An external decontamination area near the ambulance entrance that can provide care and safety for patients exposed to toxins or biohazards
A Rapid Medical Evaluation process to ensure a more efficient flow of cases through the ED, reducing everyone’s wait time overall. Our patient data confirms that this approach has reduced patients’ length of stay and improved patient satisfaction.
A multidisciplinary stroke team that is prepared to mobilize at a moment’s notice to save lives and protect patients from preventable harm. Highland Hospital is a New York State designated Stroke Center of Excellence, and recipient of the 2010 American Heart Association/American Stroke Association’s Get With The Guidelines® Stroke Gold Plus Performance Achievement Award for consistent adherence to recommended protocols for stroke patients.