Highland Hospital Intensive Care Unit
Visitation Policy
Highland Hospital's ICU accommodates flexible visitation for patients' families. We ask that you partner with us to help make patient care and safety our first priority. Also, because of the critical tasks to be completed during shift changes, please minimize questions of the health care team between the hours of 6:30 a.m. and 8:30 a.m. and between 6:30 p.m. and 8:30 p.m. to facilitate safe hand-offs. We appreciate your cooperation.
Before entering the ICU to visit a patient, we request that you call in to the unit using the phone located in the waiting room. The nurse or unit secretary will let you know if the patient is able to receive visitors at that time. You may then proceed to the ICU entry doors where you will be required to press the doorbell to gain access.
Visitation is open to direct family members and significant others. To ensure patient safety, please limit your visitors to two at a time. Two visitors is the maximum that our rooms will accommodate and still allow for us to care for your loved one. Additional visitors should please wait in the waiting room.
For patient privacy and confidentiality, please be advised that you may be asked to wait in the waiting room while care is provided or procedures are performed.
For the safety of our patients, as well as their own safety, children under the age of 12 are not permitted to visit.
The ICU staff believes that family involvement in your loved one’s care benefits their well-being. Our goal is to provide the highest quality care for your loved one. If you have questions or concerns, please feel free to discuss them with us.
