Blackboard Issue - Problem with Submit Button in IE8

Problem


Blackboard has a problem with Internet Explorer 8 in that some timed test "Submit" & "Save" buttons are being blocked with a malformed timer applet. The problem ussually appears as seen in this image:

Malformed Applet

Solution


Users (using IE8) can resolve this issue by clicking "Tools - Compatibility View", or by adding "*.rochester.edu" to their compatibility view sites under "Tools - Compatibility View Settings" as seen here:

Compatibility View

The timer applet should now appear properly and access to the "Submit" & "Save" buttons should be normal as shown here:

Normal Applet

For further assistance, please contact the Computing Center Help Desk at 275-6865.

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Computing Center Help Desk

(585) 275-6865