Patient Care Patients who come to URMC Gastroenterology & Hepatology feel an unusual level of confidence and reassurance since our doctors are amongst the most highly trained and experienced in the Rochester, NY region. We regularly serve as a valuable second (and even third and fourth) opinion resource for patients referred from far and wide. We provide the most comprehensive consultative and procedural care available for gastrointestinal and liver disease in the region. The most advanced endoscopic technology and skill is available under one roof for managing even the most complex GI and liver disorders. Other area hospitals and gastroenterologists often depend on our physicians to handle their most complex and challenging cases. Our new outpatient facility at Sawgrass Drive allows us to handle outpatient general endoscopy cases with exceptional comfort and convenience in a brand new, custom designed, state-of-the-art facility. Our physicians are highly accessible and responsive. Many of them even provide their cell phone numbers to referring providers for easier and more direct access. We are able to evaluate most elective consults within 4 weeks, and urgent cases are handled immediately. We place a significant emphasis on the importance of timely communication with the patient and the referring provider. Being an academic medical center, our patients benefit from the various multidisciplinary collaborative efforts we have in place with highly specialized surgeons, oncologists and other services as well as ability to enroll in national clinical trials. To make an appointment or for further information, please call us at (585) 275-4711 or fax (585) 276-0101.