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Frequently Asked Questions
URMC Department Of MedicineComputing Services
Medicine & OB/GYN Computing Services FAQ's

If you have a University of Rochester Medical Center account you can login to the intranet to view a larger list of frequently asked questions that may better suit your needs. Also, once you login there is an option to add a question that you feel should be on this list.

Click here to visit the Medicine Computing Services Intranet

EMail

Why do I get the message that my Mailbox is approaching or over its limit?

How do I allow another person to access my calendar?

How do I add an autosignature to my email messages?

What is my Personal Folder in Outlook?

Why can't I open an attachment I received?

My Personal Folder is missing in Outlook, how do I get it back?

How do I setup email to notify people when I'm out of the office?

How do I use Rules in Outlook?

Why do I get strange Emails with strange attachments?

How do I set up my email for an IMAP Email Client?

General

What do I need to do for the Daylight Savings Time change?

How do I contact Computing Services?

How do I get space on the server?

Remote Access

How do I access AllScripts from home?

How do I access my work computer from home?

MS Office

My Microsoft Office Shortcut Bar disappeared, how do I get it back?

AntiVirus

How do I know if Antivirus software is installed on my PC?

How do I perform a LiveUpdate with Norton Antivirus for Mac's?

What are some good Virus support sites?

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