Referrals and Billing

The prospective patient or family member should contact the health insurer to determine if a referral is necessary. If a referral is necessary, the patient or family should contact the primary care physician to obtain a referral for the specific physician or nurse practitioner the patient will see. A portion of charges for the visit are covered by most major health insurers. The patient will be responsible for co-payment or fees that are not covered by insurance. Memory Care Program participates with Blue Choice, MVP Healthcare, Medicare, Medicaid, and Excellus Blue Cross Blue Shield of Rochester health plans.

Contact Us

Memory Care Program
919 Westfall Road
Bldg. C, Ste. 210
Rochester, NY 14618
Phone: (585) 273-5454
Fax: (585) 271-6987

To schedule an appointment, please call (585) 273-5454.