Deaf Healthcare Survey (CAHPS®)

NCDHR is developing the Deaf Healthcare Survey, a computer-based sign language version of the Consumer Assessment of Healthcare Providers and Systems (CAHPS®). CAHPS® is a family of surveys that focus on patients’ experiences with healthcare in doctor’s offices, hospitals, and other healthcare settings. The Deaf Healthcare Survey will be administered to 300 deaf adults in Spring 2011. More...

Publications:

Graybill P, Aggas J, Dean RK, Demers S, Finigan E, Pollard RQ. A community participatory approach to adapting survey items for Deaf individuals and American Sign Language. Field Methods 2010; 22(4); 429-448. Abstract

Presentations:

Mowl C, O'Hearn A, Panko T, Sutter E, and Barnett S. Collecting research data from deaf ASL users: How do we know we're asking the right questions? Presented at the APHA 139th Annual Meeting, Washington DC; 2011, November 2. Abstract

Barnett S. Healthcare Experiences of Deaf Sign Language Users: Experiences Adapting a Written English Survey. Presented at the North American Primary Care Research Group, Seattle WA; 2010 November 13-17. Abstract (search Barnett, Steven)

Barnett S, Sutter E, and Kushalnagar P. Adapting Patient Outcome Measures (PROMs) for use with Diverse Populations: Experiences with American Sign Language. Presented at the International Society of Quality of Life Research, London, England; 2010 October 27-30. Abstract (p. 12)

Barnett S, Schlehofer D, Sutter E. Deaf consumers’ healthcare experiences: The need for an accessible CAHPS. Presented at the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Users Group Meeting, Baltimore, MD; 2010 April 19-21. Slides

Barnett S. Deaf people and healthcare: Adapting CAHPS® to be accessible for sign language users. Presented as part of the OEREP Panel Session on Successful Career Development in Health Services Research during the Agency for Healthcare Research & Quality (AHRQ) 2008 Annual Conference: Promoting Quality: Partnering for Change, Bethesda, MD; 2008 Sept 7-10. Slides

Links:

More about CAHPS®: https://www.cahps.ahrq.gov/default.asp

 

More information:

The Deaf Healthcare Survey will be administered to 300 deaf adults who receive care in four different healthcare settings:

  • ASL-skilled family physicians,
  • interpreted outpatient offices,
  • interpreted emergency department services, and
  • non-interpreted healthcare services.

The Deaf Healthcare Survey will be administered in sign language on a touch-screen laptop or computer kiosk, using the same platform as the NCDHR Deaf Health Survey. Researchers will cognitively test survey questions during in-depth interviews with Deaf American Sign Language users. Findings from cognitive testing will help to improve the survey before administering it to a broad sample of deaf adults.

This project is supported by grant K08 HS15700 from the Agency for Healthcare Research and Quality (AHRQ).

 

Last updated: 02/14/2012