Are We Wired for Change?
URMC’s IT Staff Busy, Building ‘Scaffolding’ for Reform
If you want to know more about health care reform, here’s a suggestion: Grab a cup of coffee with someone in IT.
See, reform can’t happen on paper. Its ideas are too lofty, too complex. They’re only achievable with smart technologies—and such infrastructure only gets built if a small army of really smart people scramble to help bring the vision to fruit.
Enter URMC’s Information Systems Division, made up of clinicians, programmers, and business folks. We sat down with leaders there to scan their to-do lists and get a better grasp on big trends that have them scurrying. Read More»
Our parking challenges are complex, and we can’t improve the operation alone. Repeatedly, employees have asked for more transparency around our parking function—including more thoughtful answers to what’s afoot, and how planning decisions are made. So we’ve lifted the curtain, inviting staff to partake in a brand new advisory committee.
As we at URMC, alongside those in every other U.S. health care setting, upshift to a new diagnostic and billing code system (ICD-10), it’s all too easy to grumble. Change is hard. But let’s not overlook some of the big boons included.
This December, URMC will graduate its first round of certified Lean practitioners trained right here, in-house.
Freshly minted, these practitioners are already knee-deep in their work driving improvement. Some are hatching more efficient ways to manage bed linens; others are making sure cancer patients get necessary blood work done before showing up for appointments.
This past June, URMC announced it was working with a struggling Lakeside Health System to acquire many of its assets—including the former West Avenue hospital facility, which had been forced to shut its door after years of serving the Brockport community.
The first piece of URMC’s plan—to quickly reestablish urgent care and outpatient services—has moved forward, fast. We sat down with Michael F. Kamali, M.D., to better understand how Strong West’s urgent care services (with the State’s blessing) will upgrade to a higher level, free-standing emergency department in the months ahead.
In November, University of Rochester nursing and medical students helped establish a local chapter for Primary Care Progress, a group that connects health care students and professionals across the country in advocating for primary care and interprofessional collaboration. While there are chapters at Yale, Stanford, Columbia, and other medical schools, UR’s is the first to welcome both medical and nursing students.
We regret that, in the last edition of Pulse, our lead story, “Keeping Pace: Educators Respond to Vast Changes in Health Professions,” contained a small but significant mistake.
We publish faculty and student accomplishments in every edition of URMC Pulse, highlighting both the prestigious honors our faculty/students receive, as well as the prominent leadership/advisory posts to which they are appointed.