Strong Health Becomes Charter Member of New Multi-National Network to Improve Health Care Quality

The New Network, Known As IMPACT, Has Been Created By The Institute For Healthcare Improvement in Boston

June 06, 2002

Strong Health has become one of 56 charter members of a new multi-national network, created by the Institute for Healthcare Improvement in Boston, MA, to improve health care quality. The network, known as IMPACT, brings together change-oriented health care organizations seeking to improve the way health care is delivered. The 56 charter members are located in 28 states in the United States and two provinces in Canada. Queens Health Network is the only other New York State health system to participate.

IMPACT is a network of health care organizations – including some of the finest hospitals in the world – that are joining together to create a community of service providers committed to significantly improving patient care. IMPACT member organizations will work in five critical areas:

  • Patient Safety – ensuring that patients are as safe in their facilities as they are in their own homes
  • Office Practice and Outpatient Settings – building efficient, proactive, patient-centered care systems for primary care, specialty practices and ambulatory settings
  • Flow Through the Hospital – reducing waiting times, redundancy and waste throughout the hospital system
  • Intensive Care Settings – improving care for patients in critical care units while reducing costs
  • Workforce Development – ensuring a vibrant, motivated, and skilled workforce

Each of the IMPACT member organizations has committed to making breakthrough improvements in one or more of these areas during the next two years. Our organization will be focusing on improving patient safety.

"We are enormously pleased to be a part of this exciting multi-national effort to improve patient care," said Raymond Mayewski, M.D., Strong Health chief medical officer. The Institute for Healthcare Improvement has been leading the way on healthcare improvement efforts for years, and we are excited to be working with the Institute in such a concentrated and significant way."

"It is hard to improve alone," said IHI president and CEO Donald M. Berwick, MD, MPP. "That’s why we created IMPACT, a community of improvers who will learn and act together across organizations, disciplines, and even nations. Together, they will accelerate learning, cut the risks and costs of innovation, celebrate successes, and support each other to transform patient care."

"We’ve been learning about improving care from IHI for nearly 15 years – it will be a great opportunity to improve patient safety through the innovative ideas and collaboration that IHI offers through the IMPACT network", said Robert Panzer, MD, Strong Health’s Chief Quality Officer.

For more information on IMPACT, contact IHI at (888) 320-6937, visit or email

Founded in 1991, the Institute for Healthcare Improvement (IHI) is an independent, non-profit organization based in Boston, MA. IHI is dedicated to improving the quality of health care systems through education, research and demonstration projects and by fostering collaboration among organizations and their leaders. IHI projects extend throughout the U.S. and around the world.

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