New Phone Number for Finger Lakes Poison Center

December 30, 1996

The Finger Lakes Regional Poison Center (FLRPC), designated by the New York State Department of Health as the region's poison center, will have a new emergency phone number for the greater Rochester calling area, effective January 1, 1997. This calling area includes residents living in Monroe County and portions of Ontario, Wayne, and Livingston counties.

The new number will be (716) 275-3232. For those living outside the greater Rochester calling area, the toll-free number is (800) 333-0542 and the TDD number for the deaf and hearing impaired is (716) 275-2700. These remain unchanged.

"The New Year is the perfect time to update all of your phone numbers, including those for your nearest poison center," says Ruth A. Lawrence, M.D., medical director of the FLRPC. Keeping emergency numbers accessible is of utmost importance, and can often make the difference between life and death. To order phone stickers with the new poison center number, please call the FLRPC office at (716) 273-4155.

The FLRPC provides invaluable services to the public and health professionals throughout the nine-county Finger Lakes region, including:

  • 24-hour emergency phone service to answer calls, including those for:

    • accidental and intentional poisoning exposures
    • drug/alcohol use/abuse
    • medication use/medical information
    • food poisoning
    • medication use while breastfeeding
    • bites and stings
    • occupational and environmental poisonings

  • 24-hour information service to answer questions about the safe use, storage, and disposal of potentially dangerous substances.
  • Poison prevention programs and poison information materials for health professionals and the public.

The FLRPC, an American Association of Poison Control Centers certified regional poison control center, has provided quality service in the emergency management of poisonings and treatment recommendations and poison prevention education since 1955. Calls to the Center, located at the University of Rochester Medical Center/Strong Memorial Hospital, are answered by poison information specialists who are registered nurses or pharmacists. Further, physicians who are trained clinical toxicologists are available at all times for consultation and/or management of poisonings. Last year, the FLRPC received over 21,000 calls.

For Media Inquiries:
Public Relations Department
(585) 275-3676
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