Highland Hospital Appoints New Chief Nursing Officer
March 17, 2006
Rochester, New York, March 17, 2006 – Highland Hospital announced today that Donna Johnston, R.N., M.P.A., CPHQ, has been appointed the new Chief Nursing Officer for Highland Hospital. Johnston will be responsible for the overall operational oversight, governance, development, and leadership of nursing practice at Highland.
This new position is an important component in overseeing the expanding population of both patients and staff at Highland. Johnston’s duties include creating programs to support the on-going recruitment and retention of a growing nursing work force at Highland and fostering a nursing environment which provides exceptional service and operational excellence.
Johnston has been a guiding force in Highland’s commitment to providing service excellence in the Rochester community. She played a critical role in Highland Hospital’s accreditation with the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) as well as initiatives to improve Highland’s patient satisfaction scores. Johnston has been with Highland Hospital for nearly 17 years.
Prior to her new appointment, Johnston was the Director of Quality Management at Highland and JCAHO Coordinator at Strong Health.
For more than 115 years, Highland Hospital has provided innovative, high quality patient care for the Rochester community. Today, Highland is a 261-licensed acute care bed facility known for its comprehensive women’s services, nationally ranked geriatrics program, the Evarts Joint Center, regional leading gastric bypass program and extensive network of primary care physicians.