Pay Your Bill Online

Thank you for taking advantage of our new Online Bill Pay feature! This service allows you to quickly and conveniently pay your hospital and/or physician bills.

Billing statements are mailed approximately every four weeks. Payment in full is requested upon receipt of your statement. We accept payments using the following charge cards: Visa, Mastercard, and Discover.

To pay your bill, please have your billing statement in front of you and match up the symbol (star or circle) on your invoice with the images below. To begin processing your payment, click on the image or the link. If you are paying a Highland Hospital bill, click on the image with the words "Highland Hospital."

Pay your Strong Memorial Hospital bill

Pay your Highland Hospital bill

Pay your University of Rochester Physicians bill

Contact Us

If you have any questions about your account, would like to pay your bill by credit card using the telephone, or wish to confirm receipt of your payment, please contact one of our customer service representatives, during the days and hours listed below at the following numbers:

Strong Memorial Hospital Patient Accounts:
(585) 275-7223 or 1-800-544-0877, Monday - Friday 8:00 a.m. to 5:00 p.m.
University of Rochester Physicians Billing Office:
(585) 758-7650 or 1-888-925-4301, Monday - Friday 8:00 a.m. to 5:00 p.m.
Highland Hospital Patient Accounts:
(585) 756-8548,
Monday - Friday 8:00 a.m. to 4:00 p.m.