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Webster Family Medicine

1672 Empire Blvd Suite 100
Webster, NY 14580

Office Phone: 585-787-0720
Driving Directions

Practice Services Meet The Doctors Appointment Information
First Time Patients What to Bring to Your Appointment Billing
Prescription Refills Emergencies/Hospitalizations After Hour Care
Insurance URMC Teaches  

Practice News

Stacy Hom, MD

 

Webster Family Medicine would like to welcome Stacy Hom, M.D.

 

Dr. Hom received her medical degree from Drexel University in Philadelphia. She completed her residency in Family Medicine at the University of Virginia Health System. She is board certified in Family Medicine and most recently worked in the primary care division of the Saint Louis Veteran Affair Center in St. Louis, Missouri.

 

Dr. Hom believes in sharing health information with her patients in a way that is easy to understand so her patients can make informed decisions about their health care. She is interested in evidence-based medicine to improve the delivery of health care. Dr. Hom has a special interest in helping older adults stay healthy and independent.

 

 

Practice Description

Welcome to Webster Family Medicine. We are a Family Medicine Practice providing medical care for all ages from infants to the elderly, so we can provide care for your whole family. Our doctors are board certified in Family Medicine and are faculty members of the University of Rochester School of Medicine and Dentistry.

 

Since we are part of the Center for Primary Care, we work closely with the region's top specialists at Highland Hospital and the University of Rochester Medical Center.

 

At Webster Family Medicine, we understand how important your health is to you and to your family. That's why we take the time to really get to know you and understand your health care needs. This approach helps us do more than simply treat disease. By looking closely at your medical history and lifestyle, for example, we can recommend screening tests that might be important for you and then suggest ways to prevent diseases for which you may have an increased risk.

 

Our team of physicians and nurses are setting new standards for quality health care service. Whether you're coming to see us for an illness or for a regular checkup, we are working to provide the most advanced care in the most comfortable setting possible. We look forward to helping you get the best health care of your life.

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Practice Services

  • Routine physical exams and health screenings
  • Sick visits
  • Treatment and management of chronic diseases (such as diabetes and high blood pressure)
  • Same day appointments for urgent problems
  • Prescribing medication and refills
  • Immunizations and flu shots
  • We have a lab draw station conveniently located next door.

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Meet the Doctors

Doctor Names   Phone Number
 
585-787-0720
 
585-787-0720
585-787-0720
585-787-0720

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Appointment Information

We see patients by appointment only. You can schedule an appointment by calling during office hours. If you wish more that one child to be seen, please specify this when you call so enough time can be scheduled for each visit.

We understand that you can't plan when you'll get sick, so we try to keep our appointment times flexible to meet your needs. We will try to schedule a sick appointment on the same day that you call.

Your cooperation in arriving on time for your appointment helps us stay on schedule. We strive to provide each patient with the highest quality care. In the event that our schedule is delayed, please rest assured that you will also get personalized attention during your appointment.

If you must cancel your appointment for any reason, please call at least 24 hours in advance. That will allow us to offer the appointment to another patient.

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First time patients

  • Please arrive 15 minutes early from your scheduled appointment to allow for registration and paperwork.
  • To save time, fill out our new patient registration form and bring it with you.
  • Before your first appointment, call your previous doctor's office and have your records forwarded to our office.
  • If your insurance company requires you to notify them when you change doctors, please call them with the name of your new primary care doctor.
  • New Patient Forms

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What to Bring to Your Appointment

  • Your medical and drug insurance cards.
  • A list of your current medications (with dosages), including any over-the-counter medications or supplements you have taken in the past six months.
  • Any forms that need to be completed.

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Prescription Refills

Please allow 24 hours for all prescription refills.

Call your pharmacy and ask them to transmit the refill request to us electronically or fax the request to us at 585-787-9108. The pharmacy will provide us with all the information needed to refill your prescription.

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Emergencies/Hospitalizations

If you are experiencing a life-threatening emergency, call 911 or go to the nearest emergency room and have the hospital notify our office or the physician on call. Most insurance plans require prior approval of all emergency room visits. Please call the office at 585-787-0720 before obtaining these services.

We admit adult patients to Highland Hospital, an affiliate of the University of Rochester Medical Center. We have partnered with the Highland Hospital Hospitalist Service.

Any child that requires hospitalization is referred to Golisano Children's Hospital at Strong.

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After Hour Care

Webster Family Medicine provides 24-hour telephone coverage for emergencies and urgent problems. If you have an emergency/urgent problem after regular office hours, please call 585-787-0720. The answering service will ask for information about your medical problem, will take your phone number, and have the doctor call you back.

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Billing

Co-payments should be made at the time of your visit. You can pay with cash, personal check or credit card and you now have the ability to pay your hospital or physician bill online at Online Bill Pay.

You will be billed for any services not covered by your insurance company.

If you have questions regarding your bill, please call the number listed on the bill and the staff will be happy to answer your questions.

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Insurance

We accept most types of insurance including Excellus Blue Cross-Blue Shield, Preferred Care, Aetna, Medicare, Medicaid as well as others.

Please notify our office if your insurance coverage changes. Bring your insurance card with you to your appointment; we will need the new information printed on your insurance card.

We are committed to providing excellent health care for everyone. Financial hardships should never stop you from getting the medical care you need. The Charity Care Program helps those who are unable to pay medical bills. If you feel you need help, please call the Charity Care customer service staff at 585-758-7650 or out of area toll free 1-888-925-4301.

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URMC Teaches

Our physicians are board certified and as faculty members of the University of Rochester School of Medicine and Dentistry they participate in the teaching of medical students and residents.

As part of our doctors' teaching responsibilities, medical students and residents may occasionally be present in the office, they are directly supervised by your doctor.

If you prefer not to have a student or resident involved in your appointment, please let us know and we will be happy to accommodate you.

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Webster Family Medicine

Office Information

Office Numbers:
Phone: 585-787-0720
Fax: 585-787-9108

Office Hours:
Monday - Friday:
7:30 a.m. - 4:00 p.m.

After Hours:
If you need urgent medical care after office hours or on the weekends, please call our answering service at 585-787-0720. They will ask for information about your medical problem, take your phone number, and have the on call doctor return your call. 

We are handicap accessible and have free parking

Learn more about NCQA Diabetes Certification

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