Supplier On-Line Ordering Program
Effective April 6, the SOLO Registration process has changed. When entering a new SOLO Registration Form or updating an existing SOLO Form, you will be asked to log in. This new change will now allow you to manage your own profile, which will submit the information electronically to the Purchasing database for Audit compliance.
- UR-SMH Existing Users: Please select the button at the bottom of this document to login and preview your profile. Make any changes needed to insure your information is accurate. We had added some new fields that may not have been filled in when you originally submitted your original SOLO Registration form(s).
- UR-SMH New Users: Please select the button at the bottom of this document to login and proceed per the process below.
- Highland Existing Users: The new process requires that a ten digit account number be provided on the SOLO Registration. In the past, three or six digits were provided. Would you please make sure you look up your ten digit account number first. Select the button at the bottom of this document to login and update your existing profile adding the full ten digit account number(s) if they are missing. If you do not know the full ten digits, please contact Dom Frisicano, Tom Ford or Eric Foster for assistance.
- Highland New Users: As you complete the SOLO Registration form per the process below, please provide the full ten digit account number in the appropriate field. If you do not know the full ten digits, please contact Dom Frisicano, Tom Ford or Eric Foster for assistance.
- All SOLO Registration forms will continue to be printed, signed and faxed to 273-1241 Attention: Purchasing.
If you have any questions regarding this new process, please contact Nathan Hodge (273-3512). Thank you for supporting Purchasing’s best practices.
Changes to the SOLO Process
If You are New to the SOLO process:
- Print and read these instructions
- Enter the SOLO Form link in your Browser
https://www.urmc.rochester.edu/purchasing/solo/index.cfm
- Select the Net ID button if you are UR-SMH or select the Highland Hospital User Login button if you in Highland
- Enter your Login ID and Password and select the Login button at the lower right corner. Note: UR-SMH login will be your Net ID: Highland will be your URMC Domain login

- Complete the information required and select the Submit button on the lower left corner

Create the SOLO Form:
- Select the Supplier (one supplier per form)
- Fill out the remainder of the form - Asterisk items are required to be filled in
- Review your information to ensure accuracy
- Click "Save and Print " at bottom right of form
- Click "Print"
- Obtain appropriate signatures - you sign as User, your Supervisor signs, and the Department Head or PI signs
- Fax signed form to Purchasing at 273-1241 Note: Please do not screen print and hand write the form, as you will not have the required signature lines.
Each Supplier will email you a "Login ID and Password" for their respective websites.
If you would like training on the Supplier’s website, the contacts are listed below:
Airgas - Sean Phillips, 683-2905
Cardinal - Dave Ortolani, 716-863-8339
Fisher Scientific - Drew Serour, 820-2075
OfficeMax - Stephanie Nurse, 281-4973
Oser Press - Stan Phillips, 436-5621 ext 214
Owens & Minor - Amanda LaDue, 509-1772
Promega Freezer Program - Dave Allen, 303-2128
PSS - Jim MacKenzie, 427-0193 ext 207
Roche Freezer Program - Yasmine Tebha, 917-224-2133
RR Donnelley – Cari Allardice, 249-7710
Sigma-Aldrich - Vivian Bozza, 973-494-1507
VWR - Mark Eshleman, 703-3346
Current SOLO Users:
- Print and read these instructions
- Enter the SOLO Form link in your Browser
https://www.urmc.rochester.edu/purchasing/solo/index.cfm
- Enter your Login ID and Password and select the Login button at the lower right corner
Note: UR-SMH login will be your Net ID: Highland will be your URMC Domain login.
The next screen will be the Registration and Management Area screen.

Current User with an Existing Profile(s):
- Select Manage My User Profile
- Please review your profile and update any information that has changed.
Add New Supplier to Account Profile:
- Select this item and it will take you to the SOLO Registration form you are familiar with
- Complete the SOLO form as instructions above
Note: Users must enter their own SOLO Registration forms and update their individual profiles using their own login ID. It is not permissible to enter or update information for another user under your ID. The ID is a unique identifier for each person for record tracking in the Purchasing Database maintained for Audit requirements.
I have read the disclaimer above and understand it
Log into SOLO





