FAQs

What is eRecord?
eRecord is the name of the new integrated electronic health record (EHR) recently introduced at Strong Memorial and Highland Hospitals. The new system, powered by Epic, brings all patient information together in one location including lab results and images; ED, consult and inpatient progress notes; medication lists; and discharge summary and instructions. eRecord has dramatically changed and improved the way we work in our hospital, and is helping to propel our goal of continuously improving patient safety and quality of care.
What is included in eRecord?
All inpatient areas, emergency departments, and outpatient oncology areas at both hospitals are part of eRecord Phase I. As a result, all physician and nursing documentation, order entry/results reporting, pharmacy, and medication administration (with bar code scanning) are all completed electronically in eRecord. Access to radiology images is available from within the patient’s electronic chart (no additional login needed).
When will eRecord be available?
eRecord is operational at both Strong Memorial and Highland hospitals. In May 2012 we integrated eRecord into our ambulatory practices.
How can I access eRecord?
Two levels of access to eRecord are available, similar to what is offered today with CIS. Full access to the eRecord system is open to those who need to write orders, prescriptions, or contribute to the chart in other ways for inpatients. A view-only version of eRecord, called ePartner, provides you with full access to the patient chart (i.e., lab results, discharge notes, etc.), but you will not be able to contribute to the chart in any way. Providers can select which level of access works best for them.
Is training required?
Yes. ePartner, the view-only option, requires just 45 minutes of online training. For those who need to contribute to the chart, two provider training tracks exist for eRecord. We believe most community physicians will opt for the Focused Track, which will take about 6.5 hours to complete. Those who want to dig deeper into all aspects of eRecord can sign up for the Comprehensive Training Track, which takes about 11.5 hours to finish. All training qualifies for CME credits. Both classroom and online sessions will be available, and tests will be administered throughout the course of the training to make sure you’ve absorbed key points. Your eRecord login only will be activated after all of your training and proficiency tests have been successfully completed. Community providers will be able to select the training track they believe most suits their work at the hospitals. Call 276-8015 to enroll in the next provider class.
Will my staff have access to eRecord?
Yes. Staff who need to view information in your patients’ records are given access through ePartner. Training for ePartner will be completed online and is expected to take approximately 30-45 minutes to complete.
Will eRecord be available as my practice EHR?
URMC is piloting an eRecord offering with a handful of community practices in 2012. If this pilot proves successful, then it is our intention to offer eRecord to community providers. intends to offer eRecord to affiliated community physicians in the future. We are currently investigating the feasibility/timing of this offering. As part of our planning process, we will be in contact with many of you to seek information on your needs. If you are interested in having eRecord as your practice EHR, please contact Nancy Bales at (585) 784-6144, or Nancy_Bales@urmc.rochester.edu.

eRecord Training

Classroom training is required before using eRecord. Call 276-8015 to schedule your class now, or read more about our training.

eRecord