Referrals, Consultations & Appointments

When a patient's condition requires the expertise of a specialist, we want to make it easy for you to connect with one of our 1,500 physicians.

You can arrange for a referral / appointment for one of your patients in three ways:

MD Access Call Center

Our MD Access Call Center was created to expedite the referral and appointment process.

We can quickly direct you to the physician with whom you wish to speak, as well as facilitate consultations and second opinions. If you're unsure of which physician to contact, the agent can identify physicians with the expertise you seek and handle the logistics of contacting them for you. We can identify physicians by:

Contacting a Physician's Office Directly

If you don't know the number for the physician you wish to contact, call our MD Access Call Center (at the number listed in the box above) and we will contact you. A new Physician and Service Directory will be available soon, both online and in hard copy. Check back to view it or sign up now to receive a hard copy through the mail.

Phone Numbers

During Regular Hours

585-273-4000 (local calls)
866-794-URMC (8762) (toll-free)

Monday through Friday,
8:00 a.m. to 5:00 p.m.

After-Hours Non-Urgent Calls

585-273-4000 (local calls)
866-794-URMC (8762) (toll-free)



Your message will be returned promptly on the next business day.

After-Hours Urgent Calls

585-275-4999 (local calls)
800-499-9298 (toll-free)

After-hours urgent calls are taken at the Strong Consult and Transfer Center.