University of Rochester Medical Center
SearchDirectoryNewsEventsStrong HealthURMC Home
MACH 2010

Help Area : Software Problems:
Downloading and Installing Adobe Acrobat Reader

From time to time Adobe will change their download/registration procedure. If you notice that the Adobe Acrobat Reader download/installation procedure diverges from the steps stated below please contact MACH Technical Support as soon as possible.

Step 1. Determine if Adobe Acrobat is already installed on your computer.

  1. Click the START button in the lower left hand corner of your computer screen.
  2. Go to FIND on the START menu.
  3. Click FILES AND FOLDERS on the FIND submenu.
  4. Type the word "acrobat" into the search field.
  5. Select MY COMPUTER from the LOOK IN pull-down menu
  6. Click FIND NOW. (your search window should like that depicted below)

If Acrobat is already loaded on your machine the file and its directory should appear in the bottom portion of the FIND window. The most recent version currently available is 4.05b. If you have an earlier version of Acrobat Reader you may want to upgrade to the current version.

Step 2. Download Adobe Acrobat.

  • To download and install Adobe Acrobat Reader for free, go to the following web site:

http://www.adobe.com/products/acrobat/readstep.html

  • The software is free, you just need to provide the following information to download it:

    • Select Language: English
    • Choose your Platform: If you do not know what platform (i.e., operating system) your computer uses do the following:
        1. Right-click on the MY COMPUTER icon on your desktop.
        2. Select properties from the resulting pop-up menu
        3. Click the GENERAL tab and read the name of your operating system (i.e., Win95, 98, 2000, Me,...). (HELP)
    • Select Location: USA
    • Provide your Name and Email Address (Note: If you do not wish to receive email and promotional materials from Abode corporation be sure to uncheck the boxes below the email address slot)
    • Click Download

    When using Netscape:

    Dialog boxes will appear throughout the download process, click Install, and when the process is complete click OK. Acrobat Reader should appear as an option when you click Start and go under Programs (the program will be saved to your C drive).

    When using Internet Explorer:

    A File Download Box will appear, choose “Save this Program to Disk” and click OK. A Save As box will appear. In the ‘Save As” box at the top, select the C drive, then click Save (the file being saved is ar405eng.exe). A box will appear indicating the download is complete. Click OK and close out of explorer.

    From MY COMPUTER on your desktop, go to your C drive and double click on the icon labeled ar405eng.exe. A screen will appear indicating “Unpacking Acrobat Reader” followed by “Acrobat Reader Setup” screens. Click next, next (copies program files), OK. (At this point you may want to rename the ar405eng.exe icon located on your C drive “Adobe Acrobat” – to do so right click on the icon and choose rename). You have just downloaded and installed Acrobat Reader. A shortcut icon should have automatically been created and should appear on your desktop.

You are now able to download/read PDF documents from the Web.

Test Here