Americans with Disabilities Act (ADA)

The Americans with Disabilities Act (ADA) requires hospitals and physician practices to provide sign language interpreting services for communication with deaf patients and family members. Strong Connections makes it easy and affordable for you to improve communication and quality of care with your patients and enhance compliance with the ADA.

Accurate interpreting by certified sign language interpreters experienced in healthcare dialogue promotes the highest quality of care for patients who are deaf. It reduces misunderstanding—and liability— often associated with lipreading, writing notes, or translation by friends and family members not trained as interpreters. Strong Connections enhances patient privacy and reduces risk associated with noncompliance with federal and state regulations.

Contact Us

Dr. Robert Pollard, Director
Strong Connections
601 Elmwood Ave., Box 602
Rochester New York 14642

Phone:
Voice (585) 275-9200
VP/ Voice (585) 286-5041
TTY (585) 275-0243

Fax:
(585) 244-8483

Email: StrongConnections@
urmc.rochester.edu