Mission, Vision, Values


We will define and deliver Medicine of the Highest Order and set the standard for compassion, innovation and superior care.


The mission of Strong Memorial Hospital is to improve the well-being of patients and communities by delivering the highest quality healthcare in a safe, compassionate environment enriched by education, science and technology.   


Guided by the needs of our patients, families, staff and trainees we are strongly committed to these values
  • Integrity – We conduct ourselves in a fair, responsible and trustworthy manner.
  • Compassion – We act with empathy and understanding toward others.
  • Accountability – We are obligated to take responsibility for our actions and join with colleagues in realizing the hospital’s vision.
  • Respect – We treat patients, families and colleagues with dignity and sensitivity, valuing their differences.
  • Excellence – We rise above the ordinary through personal and team efforts.

The Strong Commitment

We are committed to exceeding the expectations and serving the needs of those who trust us to provide them the best possible care with compassion, respect and exceptional health care.

We expect all staff embrace this commitment and make it central to work life at Strong, every day.--The Strong Commitment Agreement Form--

Meliora Award

Child Psychiatry Team honored with the URMC Meliora (Ever Better) Award for innovations in their approach to children. Team 1-9200 adopted a new philosophy—Kids Do Well if They Can—and transformed its approach patients and families. The change has delivered increase patient, family and staff satisfaction!