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URMC / BHP / Our Administrative Staff

Our Administrative Staff

Courtney HauckCourtney Hauck

Courtney Hauck is an Outpatient Access Specialist.  She obtained her BS in Interpersonal Communication from State University of New York at Brockport.  Courtney joined the URMC Department of Psychiatry in November of 2013 in Adult Ambulatory as an Outpatient Access Associate and has since moved to Behavioral Health Partners.  She is excited to be a part of BHP and looks forward to working with everyone.


Kelly Maas

Kelly Maas

Kelly Maas is the Administrative Assistant for Behavioral Health Partners.  She obtained her BS in Applied Arts and Sciences from Rochester Institute of Technology.  Her previous work experience includes nine years with the URMC Department of Orthopaedics.  Kelly looks forward to ensuring that your health care needs are met in a warm and friendly manner in BHP.

Judy Shafer

Judy Shafer is the Administrator for Behavioral Health Partners and the Support Services Administrator for the Chair’s Office in the Department of Psychiatry.  Judy has worked at the University of Rochester for 34 years.  Her past work experience includes providing administrative support for faculty in the School of Nursing, as the Administrator for the Primary Care Medicine Residency Program, and as the Administrator for the Senior Vice President and Chief Advancement Officer of the University.  She is proud to be part of the work being done in Psychiatry and greatly enjoys working with the staff and clinicians in BHP.