Appointments Behavioral Health Partners welcomes you. To make an appointment, call (585) 276-6900 to speak to a BHP Representative. You will be asked to verify the type of University of Rochester insurance that you hold. The Representative will schedule an appointment for you, and will ask that you complete a questionnaire before your visit. We ask that you call the office at least 24 hours in advance if you are unable to keep an appointment. If you are more than 15 minutes late, your provider may have to ask you to reschedule your appointment.