Critical Care Transport Service

Critical Transport

Every day, paramedics face difficult challenges in transporting extremely sick patients between hospitals. To decrease potential risks for critically ill cardiac, burn, and trauma patients while en route, the University of Rochester Medical Center has introduced a Critical Care Transport Service to the Greater Rochester region. This is a service for adult patients. Learn more about critical care transport service available for children.

At the heart of this service is a new, made-to-order vehicle created in partnership with Rural/Metro Medical Services. URMC’s cardiac, trauma, and burn physicians and nurses collaborated with specially trained Rural/Metro paramedics and engineers to custom-design all aspects of the vehicle, from its size, to its Global Positioning Navigation System (GPS), to the number of shelves in its interior cabin.

The need for such a vehicle grew dramatically over the last several years as the number of critical care services increased at Strong Memorial Hospital, including:

  • Heart failure and transplantation
  • Solid organ transplant
  • Expanded trauma and burn services

“Our new Critical Care Transport allows us to safely transport the sickest of the sick patients, along with all of the extremely sophisticated equipment that is keeping them alive, in a manner that gives them the best chance of survival,” said Dr. H. Todd Massey, Surgical Director for the URMC Cardiology Program in Heart Failure and Transplantation.

Contact Us

Kessler Burn Center, call (585) 275-2876.

Kessler Trauma Center, call (585) 275-8000.

Transfer Center, call (800) 499-9298 (24 hours).


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Need a Patient Transferred?

If you are a physician and would like to arrange a critical care transport to the Kessler Burn & Trauma Center, call