Clinical Services Secretary
Comfort Udofa has worked at the University of Rochester since 2006 and joined NDBP in 2007.
Roles and Responsibilities
Answers phone calls for families and tries to connect them to the correct person in our division
Takes messages for the nursing triage team
Enters patient information into the electronic record and mails intake paperwork
Schedules follow up appointments for the doctors, nurse practitioners, nutritionist and our behavioral feeding clinic
Mail all reports to the families once completed by the providers
Patient Care Profile
Ms. Udofa recognizes that many of our families call when they need to make appointments for their children, have a question for their provider, or need prescription refills. She tries to assist families by ensuring all information is current to expedite their calls. Ms. Udofa has grown to understand that many families are stressed due to the many challenges they may face and tries to be sensitive to their needs.