Contact Us Phone & Fax Phone: (585) 275-2821 Fax: (585) 461-1231 Mailing Address Golisano Children's Hospital Pediatric Practice 601 Elmwood Avenue, Box 632 Rochester, New York 14642 Clinic Location 601 Elmwood Avenue Rochester, New York 14642 Golisano Children's Hospital Ambulatory Care Facility (ACF) "Silver Elevators," 6th floor To Make An Appointment (585) 275-2821: To schedule an appointment for a visit or to ask questions about your child’s healthcare, please contact us from 8:00 a.m. - 4:30 p.m. Monday - Friday. We have an on-call doctor 24 hours per day, 7 days per week. If you have an issue that cannot wait until business hours, please call this number and our answering service will have a doctor return your call. Telemedicine: Some visits can be done at local schools and daycare centers by telemedicine; ask about this exciting program when you call for an appointment. MyChart: We can also be reached online via MyChart, our secure electronic messaging system. Appointment requests, medication refills, messaging your child's pediatrician, and other non-urgent issues can be handled through MyChart. Let us know if you would like to sign up for a MyChart account when you come in for an appointment. If you already have access to your child's MyChart account you can access it here: MyChart. Forms: Remember to request any forms you may need at your visit. Otherwise, we are happy to process them in 5-7 business days. If you would like it faxed to a school, daycare, or other facility, we will need a signed consent to share your child's health information. If your child is having a severe health concern or a life-threatening emergency, please call 911.