Parent Advisory Council Newborns, children, adolescents, and young adults... they have different needs, wants, views, and feelings than adults. Our hospital leadership and clinical teams have long understood this and have partnered with families to provide the best possible care and experience. After all, who knows their children best? Many years ago, we established the Pediatric Family Advisory Committee (PFAC). Services, programs, processes, and care all have been improved as a result. The PFAC offers invaluable insight into the care we deliver and how we deliver it. PFAC members are actively involved. They serve on hospital committees. They lead parent support groups for different childhood illnesses and provide a unique resource to our families. By sharing theirs and other families' experience with us, we can continue to improve, with the ultimate goal of making a family's experience in the hospital the best it can be. Important initiatives that our Family Advisory Committee have impacted include: MyChart MyChart is the patient portal into her/his own electronic medical record. Our PFAC members have provided crucial input into making sure the system provides what patients and families need. Getwell Network GetWell Network is an interactive educational and entertainment system available to all of our patients and families from their hospital beds. New Hospital Building Committee PFAC members have donated many hours helping to make countless decisions about such things as color, theme, design, and room layout. They are helping to make our new hospital as patient and family centered as possible. By developing and fostering these partnerships, the Golisano Children's Hospital is better able to serve the families of our community. We welcome your involvement. Meetings are held monthly. To become involved contact: Carla LeVant, Senior Social Worker, Golisano Children’s Hospital at (585) 273-5445.