Skip to main content

Coronavirus (COVID-19): Visitor Restrictions, Resources, and Updates

Explore URMC

menu

Pediatric Cardiac Care Center

April 24, 2020

To our Pediatric Cardiac Care Center Families,

This is an unprecedented time for our Children’s Hospital, trying to keep our patients, families and health care providers safe while continuing to provide the highest level of care to our patients during this Covid-19 pandemic.

As we increase the number of children with heart disease that we care for on our unit, and perform more and more open heart surgeries and surgical procedures, we want to ensure the safety of all the children and families in our care.  

For this reason we are temporarily changing the visitation policy for our Cardiac Care Center.  

One parent/guardian will continue to be allowed to be with their child during their hospitalization, but will not be allowed to travel to and from the hospital.  The parent/guardian will need to remain on the Hospital’s property and cannot have contact with anyone outside the hospital.  The parent/guardian will not be allowed to “swap out” for another care-giver/family member/parent.  Once the parent/guardian arrives on the unit, they will be screened for symptoms, including temperature. Those with symptoms will be asked to leave the hospital. These screening measures will be completed with the parent/guardian twice daily throughout the hospitalization.

Please know that we are fully aware of the added burden this places on your family.  This was a difficult decision to make and we will do everything possible to help make this easier for your family.  Use of ipads, face-time and other communication devices are available and we hope will be helpful.  

We hope to return to our standard visitation as soon as possible.  We will continue to re-evaluate this policy frequently and provide updates readily.  We greatly appreciate your understanding and support during this difficult period, and for the opportunity to care for your child.


Sincerely

Jill M. Cholette MD
Professor of Pediatrics
Chief, Pediatric Critical Care