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Coronavirus (COVID-19): Visitor Restrictions, Resources, and Updates

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URMC / Coronavirus (COVID-19) / Visitor Policy / Hospital Visitation Policies

 

Hospital Visitation Policies

As COVID-19 cases decline in New York, limited visitation for patients will resume at UR Medicine hospitals. UR Medicine visitation policies follow New York State Department of Health safety recommendations to limit visit length and the total number of visitors allowed per patient.

Information On Hospital Visitation Policies

Detailed information on each hospital's visitation policy can be found on the following pages:

Summary of Visitation Policies

Adult Inpatients

  Strong Memorial* Highland F.F. Thompson Noyes Memorial St. James Jones Memorial
Visiting hours each day 8am–8pm 12pm–8pm 8am–5pm 2pm–6pm 10am–4pm 11am–7pm
Total # of visitors per stay 2 visitors, 18+ 2 visitors, 18+ 2 visitors, 18+ NA 2 visitors, 18+ 2 visitors, 18+
# of visitors each day 1 visitor 1 visitor 1 visitor 1 visitor 1 visitor 1 visitor
Total hours each day 4 hours 4 hours 4 hours 4 hours 4 hours 4 hours

* Behavioral Health Patients – Visiting Hours from noon to 6pm

Emergency Department

  Strong Memorial Highland F.F. Thompson Noyes Memorial St. James Jones Memorial
# of visitors per patient 0 visitors 0 visitors 0 visitors 0 visitors 0 visitors 0 visitors
When allowed inside ED NA* NA* NA* NA* NA* NA*

Ambulatory Procedures

  Strong Memorial Highland F.F. Thompson Noyes Memorial St. James Jones Memorial
# of visitors per patient 1 support person 1 support person None None 1 support person None
When allowed in clinic Pre-op check-in and discharge Pre-op check-in and discharge None None Pre-op check-in and discharge None


* Support people must wait in vehicles or offsite while ED patients are being evaluated

Please note: Hospitals make exceptions and variations for pediatric patients, obstetric patients, cancer patients, patients with cognitive or developmental challenges, and end-of-life patients. Families are encouraged to visit their hospital’s web site or call for the latest visitation information.