Billing & Insurance Outpatient visits are covered by most insurance plans including Medicare, Medicaid, Blue Choice, Preferred Care, Via Health Aetna, and other private health insurance plans. We will complete all necessary forms and bill your insurance company for you. Co-payments are due at your visit. We accept cash, personal checks, or credit cards. Questions About Billing and Insurance? Call Patient Services at (585) 758-7650 or (888) 925-4301. Visit the Patient Services web page. Patient Services Office Hours: Monday through Friday, 8 am to 5 pm.