Frequently Asked Questions About Appointments Q. How do I Make an Appointment? A. Fill out our online form or call us at (585) 487-3300, 8 am – 5 pm Q. How Long Should I Plan to be at Your Facility? A. There are two scheduling options available for routine screening mammograms. If you choose to wait for results or require diagnostic imaging, expect your appointment to take an hour or more. If you choose to have your results mailed, your total time will be less than an hour. Q. Do You Have Evening or Weekend Hours? A. Saturday morning appointments are available. Q. Is Your Only Location at 500 Red Creek Drive? A. If you can't come to our main location on Red Creek Drive, you can visit our satellite location at Highland Hospital. See locations for directions. Q. Do I Need a Referral From my Doctor? A. No, referrals are not necessary for screening mammograms; just contact us for an appointment. If you are having symptoms, please see your physician for a referral. Q. Is an Insurance Co-pay Due at the Time of my Visit? A. Any co-payment due under your health plan will be billed to you. Most insurance covers mammography in full. If you have questions about your coverage, please contact your insurance company directly.