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Specialty - Emergency Department

A full-service level II Emergency Department, our growing unit touches over 28,000 lives each year by delivering expert, compassionate care. Our Emergency Room staff sets high standards for caring for our patients, and we take pride in meeting and exceeding these standards. Our staff is well-prepared to meet the demands of the Emergency Room, and over half of our doctors are board certified in Emergency Medicine. Our nursing staff is certified in ENPC, TNCC, and ACLS.

We are currently expanding our physical space to enhance our services and further benefit the community. The project is scheduled to be completed in fall 2009. When complete the Emergency Department will have 26 beds.

Find out what Dennis Harosia says about working in Emergency

Dennis Harosia, RN, BSN

Dennis Harosia, RN, BSN


I graduated from St. John Fisher College in 2006 with a Bachelor of Science in Nursing (BSN) degree.

Time and Career at Highland Hospital

During my senior year of college, I began working at Highland as a Patient Care Technician on West 6. After graduating from St. John Fisher, I transitioned into a Registered Nurse role. I remained on West 6 for approximately two years and was promoted to an ASPN III. I have worked in the Emergency Department at Highland for about one year.

Role in the Emergency Department

The Highland Hospital Emergency Department is a 33-bed, state-of-the-art unit that provides patients with initial evaluation and treatment for life-threatening conditions, as well as episodic illnesses and minor traumatic injuries. We treat all types of patients in our ED, from those requiring prescription refills to patients who are unresponsive and require immediate life-sustaining interventions.

My role in the Emergency Department first and foremost is to help make our ED the best place to work and receive care at in the city. I’m part of a dedicated team of professionals that strives to provide the highest quality and safest care possible for patients.

Philosophy of Care

I try to treat patients in the ED as if they were a part of my family. I also show patients and their families both compassion and competency in the nursing field. In addition, I explain to patients step-by-step what they can expect while they are guests in our department. I believe these efforts help to ease a patient’s fear of the unknown, as well as help him or her understand the care plan.

What I Like Best About My Job

I’m honored to be part of an ED team that is a leader in emergency care in the Rochester area. Each and every day, we take pride in providing the highest level of care for our community. The following quote sums up my thoughts about working at Highland Hospital’s ED: “Let us realize that the privilege to work is a gift, the power to work is a blessing and that love of work is a success.”