Since the beginning of the COVID-19 pandemic, hospitals nationwide have experienced an increase in workplace violence (WPV). The pandemic placed significant stress on the entire health care system, and unfortunately, in some situations, patients, visitors and family members can be involved in violent incidents, jeopardizing our workforce’s ability to provide care. Moreover, a rise in violence nationwide has led to fear of local impacts. In addition to other ongoing safety and security activities, Highland has formed a Workplace Violence committee, which is spearheading efforts to increase education on how to respond to difficult behavior in the safest, most effective way possible. Training is being provided at what is the first step level at all 6 system affiliated hospitals through the Crisis Prevention Institute.