Frequently Asked Questions About Medicaid Questions About Medicaid Call The Patient Accounts Office (585) 756-8548 Monday – Friday, 8 am – 4 pm, closed weekends and holidays How can I get help paying for medical care? Medical Assistance (Medicaid) is a program to help New Yorkers who cannot pay for their medical care. There are several ways you can be eligible for Medicaid. Eligibility depends on your age, income, health, sometimes your resources and other requirements. If I get Temporary Assistance or SSI, can I get Medicaid? Yes, you can get Medicaid and cash assistance. You can also get Medicaid without cash assistance. Citizens and aliens with satisfactory immigration status can get Medicaid. If I stop getting cash assistance because I am working and earn too much money, can I continue to get Medicaid? Yes, if you have a child(ren) and a job, you might be eligible for 12 months of Medicaid when your income goes up. This program is called Transitional Medical Assistance (TMA). If my income income and/or resources are too high to get cash assistance, can I still get Medicaid? Yes, if you live with a child(ren), are age 65 or older, or are certified blind or certified disabled, you may be eligible for Medicaid. If you have too much income and/or resources, you may be eligible after you incur medical bills at least equal to your excess income and/or excess resources. If you are not eligible for Medicaid, you may be eligible for Family Health Plus. You can qualify for Family Health Plus if you live with a child(ren) and have income up to 150% of the Federal Poverty Level (FPL). If you do not live with a child, you can qualify for Family Health Plus if you have income up to 100% of the FPL. Your resources will not be counted for Family Health Plus. Citizens and aliens with satisfactory immigration status can get Family Health Plus.