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Jones Memorial Hospital / About Us / Visiting Hours


Restricted Visiting Hours

Visitation Policy

Current Restrictive at Jones Memorial Hospital

Effective Thursday, April 1, 2021

Med/Surg & ICU

  • Med/Surg & ICU patients may identify two (2) visitors per hospital stay.
  • Only one (1) identified visitor may be allowed to visit the patient per day.
  • The duration of each visit cannot exceed more than 2 hours (1 hour for ICU).
  • Visitation must occur continuously and cannot be spread out over the day.
  • Visitation hours are between 3:00 p.m and 7:00 p.m. each day.
  • If a support person is deemed essential to the care of the patient, the visitor(s) will become the support person(s).

Maternity (OB)

  • OB patients are permitted to have two (2) support persons, including a doula if requested.
  • Support persons may accompany the patient through labor, delivery, and the postpartum period, including recovery until discharged to home.
  • Support persons are permitted to leave the hospital and return. While off hospital grounds, support persons should adhere to masking and social distancing requirements.
  • Support persons are not permitted to wander the halls.
  • No visitors are allowed at this time. 
  • OB outpatients may have one (1) support person with them for outpatient procedures.

Ambulatory Surgery Unit

  • Ambulatory surgery patients may have one (1) designated visitor accompanying them during pre-op and recovery.
  • Visitors will need to wait in the designated waiting area during the procedure and in some cases until discharge.
    • If allowed by staff, the visitor may return to the bedside for recovery, however this is not always possible.


Emergency Room

  • Emergency room patients may have one (1) visitor accompanying them during their emergency room visit. This visitor is not allowed to come and go. Once the visitor is allowed to enter the emergency room, they will not be permitted to re-enter.
  • Patients that cannot be maintained in a semi-private or private room, are not permitted to have a visitor due to social distancing requirements.

Laboratory, PT/Rehab, Imaging

  • Visitor policy remains unchanged; no visitors at this time. 

Medical Practices

  • Medical practice patients may have one (1) visitor accompanying them to each scheduled appointment.


  • Oncology/Infusion patients may have one (1) visitor accompanying them to each scheduled appointment.

Special Considerations

Pediatric Patients

  • Pediatric patients are permitted to have two (2) designated support persons accompanying them during their hospitalization or healthcare appointment.
  • No visitors are allowed at this time.

End of Life/Comfort Care

  • End of life/comfort care patients may have a max of two (2) people (visitors/support persons) allowed at the bedside at any given time.
  • People (visitors/support persons) may rotate out.

Support Person

  • A support person may be designated for some hospital patients as determined by the medical care team. See Maternity (OB) and Pediatric Patients for exceptions.
  • Support persons are often appropriate for patients at the end of life, with cognitive impairment such as dementia or delirium, or with intellectual and/or developmental disabilities, and those who are minors.
  • Two (2) support persons may be designated per hospital stay with only one (1) at a time at the bedside.
    • If it is deemed necessary for the patient to have a support person, the named visitor(s) become the support person(s).

Visitor/Support Persons Qualifications

  • MUST NOT be COVID-19+ or a person being evaluated for COVID-19 (in the last 10 days) or be under quarantine (in the last 14 days).
  • MUST NOT have had significant COVID-19 exposure or symptoms during the prior 10 days or have a temperature of equal to or greater than 100.0 degree Fahrenheit.
  • MUST adhere to all hospital and DOH policies.
  • MUST be screened. Those going to inpatient locations (2C, ICU, OB) MUST have their temperature taken prior to entry.
  • MUST attempt to social distance when in the building.
  • MUST wash hands or use hand sanitizer.
  • MUST wear a facemask approved by the hospital that covers the nose and mouth.
  • MUST wear additional PPE when deemed necessary.
  • MUST be 18 years or older.

Those unwilling to comply with all requirements must vacate JMH operated grounds.

JMH cafeteria remains closed to the public until further notice.

*All hospital services and practices remain open and fully capable of caring for our community’s needs.