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Institute for Innovative Education

Email Configuration - Outlook

To Add your URMC email account to Microsoft Outlook:

  1. Open Outlook, at the top select “Tools,” and then select “Accounts…”
  2. Select ‘Add a new e-mail account,” click “Next”


  1. Select “POP3,” click “Next”


  1. Fill out the fields for “Internet Email Settings (POP3)”:
    1. User Information
      1. Your Name (the way you want your name to appear in the From field when sending mail.
      1. Your Email Address (your URMC email address)
    2. Server Information
      1. Incoming Mail Server (POP3): “mail.urmc.rochester.edu”
      2. Outgoing Mail Server (SMTP): Your outgoing mail server is address of the SMTP server of your Internet Service Provider (ISP). 
    3. Logon Information
      1. “Username” can be can be a bit tricky.  It follows this pattern: “urmc-sh\user_id\login_name.”  In most cases, user_id and login_name are the same.  For example, John Doe’s account would be “urmc-sh\john_doe\john_doe.”  “Password” is your email password.  After entering this information click “Next.”
      2. "Password” is your email password.


  1. Click the “More Settings” button.
  2. Click the “Advanced” tab.  You must select the “This server requires a secure connection (SSL) box” under “Incoming Mail (POP3).  This will change the numbers in the boxes, this is normal and necessary.
  3. If you wish to have your email remain accessible through Outlook Web Access (OWA) you also need to select the checkbox under “Delivery” for “Leave a copy of messages on server.” Click “OK.”


  1. Now back at the “Internet Email Settings (POP3)” page, click the “Test Account Settings…” button.  A small series of tests should run.  If all five come back “Completed,” your account has been setup successfully. Click “Next.”
  2. Congratulations.  Outlook is now configured to access your URMC email account.  If you have any questions/concerns with this process please contact the Miner Library Computing Center Help Desk at 275-6865.

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