Chat is generally available Monday - Friday from 9:00 AM - 5:00 PM.

Chat is currently available, but you will find some alternative ways to contact us below, if you'd prefer. We'll get back to you as soon as we can.

Just because we're not online to chat right now doesn't mean we don't want to hear from you and assist you!

Here's how to contact us. We'll get back to you as soon as we can.

Ask A Librarian:

• Submit any non-emergency healthcare question, literature search request or Information Prescription
  using these forms.

By Phone:

• Answer Desk (Questions & General Information): (585) 275-3361

• Computing Center/Blackboard Help: (585) 275-6865

E-Mail:

• Miner Information: Miner_Information@urmc.rochester.edu

• Interlibrary Loan Questions: MinerILL@urmc.rochester.edu