Computing and Tech Support
Accessing Email from Offsite
These instructions will tell you how to access email from offsite or while on the guest network.
iPads at URMC/SMD
iPads at URMC/SMD provides information about iPad setup and support.
Butterfly ultrasound probes are distributed to Phase 1 medical students.
Information on the use and care of Butterfly probes
Printing @ Miner
Print wirelessly from your mobile devices.
SMD Student Calendars
Course calendars for the University of Rochester School of Medicine and Dentistry are now available electronically. The link below contains information regarding how to subscribe from a variety of devices, including your iPad.
Laptop Lending Program
Miner Library has PC and Macintosh laptops available for short-term loan to University of Rochester students, faculty and staff.
Laptop Lending Information
Miner Library supports medical student, graduate student, dentistry, and SON student email accounts. We also provide documentation for mobile device clients. For more support information click the link below.
Setup Guide for Email on Mobile Devices
Crowdstrike is the antivirus software provided for devices managed by the University.
Windows and macOS contain built-in features to prevent and remove malware and viruses from computers.
Antivirus Software Information
Connecting from off-site - VPN
VPN is NOT available for student owned laptop PCs and MacBooks. As an alternative, ISD provides clientless VPN for use in accessing eRecord, HRMS, MedSIS, and Outlook WebMail.
ISD's Clientless VPN Instructions
Note: URMC-SH (AD) login is required
Remote Access to Library Resources
Access to electronic resources from remote locations is restricted to current University of Rochester faculty, staff, and students.
Remote access instructions and information
Wireless networking is available throughout Miner Library. If you require assistance with wireless connectivity, feel free to contact us (585) 275-6865 or visit the Computing Center Help Desk.
Wireless Network Information
In addition to the Computing Center, we support public-use and student-use computers in several locations within the School of Medicine and Dentistry.
Detailed descriptions of computer locations
Computing Center Software
The Computing Center has many software packages available, from Microsoft Office to Endnote to SAS.
List of available software
Computer Assisted Instruction (CAI) Download Links
CAI software is available for Medical Students
Histo Slide Review (requires login)
Histology Quiz (originally created by Brian Ayers, University of Rochester Medical Student Class of 2019)
Download CAI Software
Student computer recommendations