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URMC / Libraries / Edward G. Miner Library / Computing and Tech Support

Computing and Tech Support

iPads at URMC/SMD

iPads at URMC/SMD provides information about iPad setup and support.

Print From Your Laptop

Print directly to our color and B&W printers from your laptop.

Miner Printer Installer

Mobile Printing

Print wirelessly from your mobile devices.

Mobile Printing Information

SMD Student Calendars

Course calendars for the University of Rochester School of Medicine and Dentistry are now available electronically. The link below contains information regarding how to subscribe from a variety of devices, including your iPad.

SMD Calendar

Laptop Lending Program

Miner Library has PC and Macintosh laptops available for short-term loan to University of Rochester students, faculty and staff.

Laptop Lending Information

Email Services

Miner Library supports medical student, graduate student, and SON student email accounts. We also provide documentation for smartphone and desktop email clients. For more support information click the link below.

Email Moving to Microsoft Office Online July - November 2022. Information & how to update mobile devices.

Email Support

Setup Guide for Email on Mobile Devices

Antivirus Services

Students, faculty, and staff may use Cylance Smart for antivirus protection on their personal computers. Cylance Smart is available for both PC and Mac.

Download Cylance Smart

Connecting from home - VPN Service for Students

Miner Library does not provide its own VPN service for students, but students can install the service Information Systems Division (ISD) provides. ISD is the normal support avenue for the VPN service, however, Miner Library will make a reasonable attempt to assist you with the service. Contact the Computing Center Help Desk for assistance.

VPN Instructions

Remote Access

Current UR affiliates can access library resources from off campus.

Remote access instructions and information

Wireless Networking

Wireless networking is available throughout Miner Library. If you require assistance with wireless connectivity, feel free to contact us (585) 275-6865 or visit the Computing Center Help Desk.

Wireless Network Information

Computing Locations

In addition to the Computing Center, we support public-use and student-use computers in several locations within the School of Medicine and Dentistry.

Detailed descriptions of computer locations

Computing Center Software

The Computing Center has many software packages available, from Microsoft Office to Endnote to SAS.

List of available software

Computer Assisted Instruction (CAI) Download Links

CAI software is available for Medical Students

Histo Slide Review (requires login)

Histology Quiz (originally created by Brian Ayers, University of Rochester Medical Student Class of 2019)

Download CAI Software

Student computer recommendations