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ILLiad - Frequently Asked Questions

What is ILLiad?

ILLiad is the resource sharing management software used by Miner Library to process Interlibrary Loan and Document Delivery requests.

Who can use Miner's ILLiad system?

Current URMC faculty, student, staff and other UR affiliates.

Is there a fee for using ILLiad?

Interlibrary Loan & Document Delivery items are free of charge for UR faculty, staff, residents, fellows, postdocs, students and other UR affiliates.

How does ILLiad work?

Once your request is received ILLiad automatically contacts libraries from all over the world to get exactly what you need in the shortest time possible.

How long does it take?

It depends on a number of factors but it generally takes 1-2 business days to fill a journal article request and approximately 7-10 days to fill a book request. However, many requests are filled sooner.

What is electronic delivery?

We can usually offer you the option of electronic delivery of articles and book chapters in PDF format. You will receive an email from ILLiad when your item is available. To retrieve it:

1. Log into ILLiad.
2. From the main menu, click "View Electronically Received Articles" under My Requests.
3. Select your item from the list displayed.

What if I do not have the information to fill in required fields?

Because ILLiad will not allow you to send a request with required fields empty, you will need to enter N/A or Not Available to tell us you don't have the information.

Why don't I see all my old requests?

From time to time we purge older records from ILLiad. Our policy is to keep requests online for several years to comply with record keeping requirements of the copyright law.

Is security a problem at public computers?

Yes, but not with a little awareness and housekeeping. Web browsers cache information and create a history file on the local computer. This allows a subsequent user of the computer to access the system under your name using the browser's Back button to recall a page from the cache, or by finding a page with your personal information in the browser's history file. If you are concerned about the security of your ILLiad requests when using a public computer, you can take the following steps:
• Clear the browser’s history file before leaving the computer.
• Close the browser before leaving the computer. This prevents the Back button from accessing the pages you were using.

What do I need to know about copyright?

The copyright law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted materials.

Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction not be "used for any purpose other than private study, scholarship, or research." If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use," that user may be liable for copyright infringement.

We reserve the right to refuse to accept a copying order if, in our judgment, fulfillment of the order would involve violation of copyright.

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Questions about ILLiad?

(585) 275-3361

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