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Contact Us

Online Learning Support

Check User Account

  • Check to See if You Have a Blackboard Account
  • Request an Account

Employee Educators

  • Request a Course
  • Request a Bridge Link
  • Course Design Assistance
  • More...

Browser Support

Faculty Educators

  • Media Resources
  • Develop a Course for iPad

Video & Rich Media Tools

  • Interactive Media Options for Your Course
  • Video

Blackboard FAQs

  • Documentation for Both Instructors and Students
  • Contact Support


  • Help with Specific Blackboard Features
  • Summary of Changes from Previous Versions of Blackboard

Blackboard Training Classes

  • Free for URMC Faculty, Staff, and Students

Library Search


Need help with Blackboard?

Phone: (585) 275-6865
Email: Blackboard Support


Blackboard FAQ


Weekly maintenance periods

Thursdays 4:00-7:00 AM