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Institute for Innovative Education

Clearing the Web Browser Cache, Cookies and History

After an upgrade to any web based application including Blackboard, it is a good practice to clear your favorite web browser's cache, cookies, and browsing history. This will ensure a clean experience with the new software.

Resetting Your Browser


If you are still experiencing problems with Blackboard, try resetting your web browser.


Library Search


Need help with Blackboard?

Phone: (585) 275-6865
Email: Blackboard Support


Blackboard FAQ


Weekly maintenance periods

Thursdays 4:00-7:00 AM