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Mindful Communication: Should You Text or Call?

Mindful Communication: Should You Text or Call?

Fast communication is not always meaningful and effective. So, should you pick up the phone or meet in person to discuss that important issue with your coworker, colleague, boss, or customer? It could make a difference in your getting the job, smoothing over a conflict, explaining a mistake, or getting the sale. This is called “mindful communication”-- choosing the right communication method. That might be text, but be mindful about it. Communication “tools” include voice, tone, appearance, and nonverbal behaviors. These resources—and those of your counterpart—may be what deliver your goal. The meaning of your communication is found in the response you get back. If it is not what you want, switch methods.

Oops! When You Make a Big Mistake at Work

Oops! When You Make a Big Mistake at Work

Everyone makes mistakes at work, but do you know how to manage these mini crises when they occur? The first rule is to remain calm and assess the true impact. 

Enhancing Coworker Relationships with Emotional Intelligence

Enhancing Coworker Relationships with Emotional Intelligence

Emotional intelligence (EI) is your ability to be aware of your emotions, accurately perceive emotions in others, decide how to use this information, and act in ways that produce successful workplace relationships.

Getting Couples' Communication Unstuck

Getting Couples' Communication Unstuck

Communication problems are still the most commonly cited reason for separation and divorce, so don’t let the frustration of communication problems linger too long in your relationship before taking steps to intervene.

Find Work and Family Balance with Shared Activities

Find Work and Family Balance with Shared Activities

If you struggle to find balance between work and family, try “shared activity” as a strategy to help you feel less guilty and score some wins.