January 2016

Parents Do Have Influence After All

Contrary to what you might have heard, parents—not friends—are the number one influencer of teens’ behavioral choices.

Easier Management of Difficult Customers

Difficult customers are easier to manage if you use simple typologies to understand them.

Have a Plan to Manage Worry

Studies have shown that worry can take years off your life. Cope with worry by taking action with questions and exercises that help you gain control of the target issue.

Find More Energy When You Come Home

If you’re flopping on the couch at the end of the day instead of tackling your to-do list, try these energizing tips.

Dealing with a Holiday Debt Hangover

There’s no pill for a holiday debt hangover, but you can make it disappear faster. Here are the key steps in every approach.