Not all employees remain calm and collected when faced with change, disappointments, loss of resources, serious delays, and major stressors. Managing one’s emotions demonstrates maturity, self-control, and focus, and it helps prevent negativity from affecting others. For this reason, the ability to manage one’s emotions in the workplace is considered a valued soft skill. To gain better control of your emotions, practice two principles: 1) catch yourself when you experience an emotional response to a difficult workplace incident; and 2) focus on the best way to respond to it to remain level-headed. If you are not familiar with staying focused in this way, just remember that it takes practice, but it works. Keep a diary, and you will be able to cultivate this skill. Learn more at http://knowledge.wharton.upenn.edu [search: “emotions workplace”].
Be sure to check out the programs available in June on the Well-U calendar.