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Board Excellence Awards Recognize Employees, Teams

Tuesday, January 30, 2007

During the annual meeting of the University of Rochester Medical Center Board on Jan. 29, Board Chairman Robert Hurlbut presented the 2006 Chairman’s Excellence Awards to employees whose professional and personal standards exemplify quality patient care, mirroring the values of the institution’s Strong Commitment initiative: integrity, compassion, accountability, respect and excellence.

The Excellence Awards are one of the most prestigious honors for Medical Center employees, as they are the only institution-wide awards recognizing individuals from throughout Strong Memorial Hospital and Eastman Dental Center.

Joseph Delehanty, M.D., associate professor of Medicine and director of the Cardiovascular Center, was recognized with the 2006 Board Excellence Award for Physicians. He is known for his exceptional dedication to the Medical Center and the patients he serves, and is considered one of the very best critical-care clinicians in the region, providing expert care and outstanding clinical competency and judgment. Delehanty lives in Brighton.

Donna Garfield, A.A.S., a Secretary 4 in the Adult Partial Hospitalization Program of the Department of Psychiatry, was recognized with the 2006 Board Excellence Award for Clerical Staff. She is known for her professionalism, dedication, and dependability. Patients often mention her on satisfaction surveys as one of the staff who has made a difference in their experience in the program. Garfield lives in Rochester.

Katherine McMahon Flynn, R.D.H., a dental hygienist with the Eastman Dental Center, received the 2006 Board Excellence Award for Dentistry. During her 27-year tenure with the practices at the EDC, she has successfully built a loyal patient base with personal warmth and a determination to see that her patients get the best dental care possible. Flynn lives in Rochester.

Halle H. McNaney, project director of the Allscripts Touchworks Project, was honored with the 2006 Board Excellence Award for Business Support. Under McNaney’s leadership, this comprehensive electronic health record system is now operational at 19 clinical sites, both primary care and specialists. The 13-year Medical Center veteran has orchestrated the roll-out with such efficiency that outpatient sites are now literally “lining up at the door,” waiting to be next in line for implementation – perhaps a first for the introduction of a new IT project. McNaney lives in Gates.
Patti Murray, R.N., B.S.N., coordinator of James P. Wilmot Cancer Center nursing operations, was recognized with the 2006 Board Excellence Award for Nursing. She was honored for her commitment to high-quality, compassionate cancer care and outstanding leadership of the inpatient oncology nursing staff.  Murray lives in Canandaigua.

Jeff Rideout,L.M.S.W., a pediatric social worker with Golisano Children’s Hospital at Strong, was recognized with the 2006 Board Excellence Award for Clinical Support. He is known for his strong advocacy for and unwavering support of children at the Medical Center and for protecting pediatric violence victims from becoming victims again by connecting them with needed services prior to discharge. Rideout lives in Gates.

A 2006 Board Excellence Award for Teams was presented to the 8-3400 Respiratory Special Care Unit for its superior teamwork and continuous commitment to improvement, problem-solving and patient satisfaction. The team is considered a model for excellence, providing an alternative to the ICU setting, and offering a sense of continuity to a complex patient population that frequently faces long lengths of stay. The award was accepted byMedical Director David Trawick, M.D., and Mark Ott, B.S.N.

A 2006 Board Excellence Award for Teams also was presented to the Communications Center for Strong Health. In any given year, the 20-member team processes 1.1 million pages, and answers more than 1.4 million calls. The group also manages the television and telephone systems for our inpatients. Under the leadership of Pam Pupatelli, the team has improved their workflow and added value to the Medical Center, such as the introduction of a Web Paging program. Now, all Medical Center staff not only can send pages via the web, but also can input and change department call schedules. The award was accepted byPupatelli.

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Karin Christensen

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